My Cart

Returns & Replacements

Customers who received a faulty item or an incorrect item are entitled to full refund or replacement You must contact us with thirty days. Please email us at sales@smarttimes.com.au to arrange the return. You must contact us with thirty days to get an automatic refund.

Other goods may be returned within 30 Days if they are undamaged and in the original packaging. CD’s ,DVDs, Blurays and Vinyls will need to still be in he original shrink wrapping.

The return postage must be covered by the customer unless the item is faulty or incorrect. Instruction on how to ship your item will be sent to you when a return request is received.

Items purchased on SALE only be refunded or relaced when faulty or incorrect .